Where are you located?

We ship from Southfield Michigan, USA. Our exact addresscan be found in the footer on ourhome page.

How can I trust the quality of your products?

At Midas, we value product quality and customer service above all else. We have thousands of verified positive reviews onAmazonandeBay, as well as tens of thousands of satisfied customers.

Do you guys really ship out the same day?

Yes! As a matter of fact, we usually ship out orderswithin an hour of the purchase, provided theorder was placed during regular business hours; 9:00AM- 5:00PM EST.

How can I trust that my order will be delivered?

Our customers are protected through their verifiedpayment method. Meaning, any transactiondone through Credit Card, Paypal, or Shopify Payment,protects you against orders that are notdelivered, or does not meet your satisfaction. WhileMidasHydro has had very few negativecustomer experiences, we have refunded or re-shippedall orders that have not met customerexpectations.

What extra fees or shipping cost will I see when I check out?

The only extra fee you will see is the tax.
For domestic (US) orders, there are no shipping ortransaction fees of any kind!For international orders, a shipping fee will be calculatedupon checkout.

What is your refund policy?

If you are in any way unsatisfied with your order,we will do everything we can to create apositive experience for you. No matter if it requiresa full refund or sending you a replacement,we will always do right by our customers.

Where can I find your privacy policy or terms of service?

All legal policies are located in the footer on thehome page.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please contact us here Contact Us